Shipping policy

We offer free worldwide shipping on all orders.

Estimated delivery time is 8-11 business days from the date of purchase, depending on your location. You'll receive a tracking number by email once your order ships.

Please note that delivery estimates are not guaranteed and may occasionally be affected by customs processing or regional carrier delays, particularly for international orders.

If your order hasn't arrived within the estimated window, please contact us at support@rootrise.com.co and we'll help track it down.